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SHIPPING & RETURN

IMPIBAG® 
a registered design and brandname of ms&e trading gmbh
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Office: Witthauergasse 6/2 

Showroom: Herbeckstraße 42

1180 Vienna | Austria | Europe

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E-Mail: office(at)impibag.com

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ABOUT US

IMPIBAG stands for "important & bag". Our mission is to make everyday life easier with our designs. Say goodbye to the endless search for keys, cell phones, and more in the depths of your handbag. We have high standards for functionality, quality, and design. We are pleased to accompany thousands of users daily in their everyday lives and on their travels.

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IMPIBAG is a Viennese design initiated by a mother-daughter duo in 2016. Since then, we have been working daily on designs that support women in their everyday lives while meeting the demands for fashionable appearance.

GENERAL INFORMATION

Shipping information Accelerated delivery times before Christmas! We will be shipping on the following days at 11:00 AM: December 9, 11, 12, 16, 18, 19 and 23 Your order will be shipped insured via GLS. You will receive the tracking information directly from GLS in your email inbox. Estimated transit times from the moment of dispatch: AT: 1–2 business days DE: 2–3 business days EU: depends on the destination country – please contact us for specific information. If you do not receive an email from GLS, please check your spam folder and send us an email at: office@impibag.com

On Exchanges & Returns Extended exchange period for Christmas! All orders placed from November 27 can be exchanged until December 31. If an item unexpectedly doesn’t meet your expectations, it can be returned within 14 days. The period begins once the package arrives at the delivery address or is dropped off at the parcel shop. Please note that in this case, shipping costs must be covered by the customer. Feel free to contact us at office@impibag.com

Regarding Payment Options We accept payments via PayPal, advance payment (bank transfer), and card payments with major credit cards (e.g., Visa, Mastercard, American Express, Discover, Diners, CUP, JCB, Maestro). Depending on the location, Klarna payments are also accepted.

COMMON QUESTIONS

Does my phone fit?
Yes! Every commercially sold phone fits the design

What's the difference between Classic and Travel?
The Travel design has a glasses case and removable cards holder additionally to the classic features

Does it come with straps?
Yes! Every Impibag comes with 3 straps: Leather long, leather short and a chain

Further questions? Please email us!
office@impibag.com

 

What customers say

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What customers say

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